Privacy Policy

SharpMinds is a part of HelloFlex group. HelloFlex group recognizes that privacy is important. This Privacy Policy applies to all products, services and websites offered by HelloFlex group or its subsidiaries or affiliates (collectively, the “Services” of HelloFlex group). When it is necessary to clarify our Privacy Policy, we post separate privacy notices, which describe particular services process of personal information.

If you have questions about this Privacy Policy, you can always contact us via or write to SharpMinds BV,  Textielweg 15, 3812 RV, Amersfoort, Netherlands.

What information do we collect and what do we do with it?
For our full range of services, we may collect the following types of information:

Personal information

When you ask a question or send us an application for a vacancy or do something that requires registration, we ask you to provide personal information (e.g. your name, email address and a password). For certain services we can offer you the opportunity to show that you do not agree with combining such information (“opt-out”).


When visiting HelloFlex group we send one or more “cookies” – file containing a string of characters – to your computer so that your browser is identified as a unique user. We use cookies to improve the quality of our services by storing user preferences and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies. However, you can set up your browser to refuse all cookies or to indicate when a cookie is being sent. Remember, it is possible that some options and services of HelloFlex group may not function properly if you refuse cookies.

Logs information

When you use services of  HelloFlex group our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as search query, IP address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.


When you send an e-mail or another message to HelloFlex group, we may retain those communications in order to process your questions and answer them, and so improve our services.

Affiliated sites

Some of our services we offer in collaboration with other websites. Personal information that you provide to those sites may be sent to HelloFlex group to deliver the service. We process such information under this Privacy Policy. It may happen that the affiliated sites carry a different privacy policy. We encourage you to read it.


HelloFlex group may present links so that we can keep track of whether these links have been followed. We use this information to improve the quality of our services.

Other sites

This Privacy Policy applies to web sites and services that are owned and operated by HelloFlex group. We do not exercise control over the sites that appear in our various services such as search results or links. These other sites may collect their own cookies or other files on your computer, data or personal information on your questions. HelloFlex group processes personal information only for the purposes described in the applicable Privacy Policy and / or privacy notice for specific services. Besides those already mentioned, here are some other objectives:

  • offering our products and services to users, including the display of customized content;
  • monitoring, research and analysis in order to maintain our services for protection and improvement;
  • ensure our network technical functioning; new services development.

HelloFlex group processes personal information on our servers. We may process personal information to provide our own services.

Choices for personal information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, we will notify you in advance of arrival to request permission. If we ask you personal information or use it for any purpose other than in this Privacy Policy and / or described in the specific privacy notices, we will offer an effective way to refuse the use of personal information for those other purposes (“opt-out”). We will not collect or use sensitive information for purposes other than this Privacy Policy and / or described in the specific privacy notices, unless you have received prior authorization. You can refuse to provide personal information for a particular HelloFlex group service, but it may not be possible to provide those services to you.

Sharing information

Only in the following limited circumstances HelloFlex group shares personal information with other companies or individuals outside HelloFlex group:

  • If we have your permission. For sharing personal information your permission will always be asked.We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons to process on behalf of our personal information.
    We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • If we are convinced in good faith that access to or use, preservation or disclosure of such information is reasonably necessary (a) to comply with any applicable law, regulation, legal process or a request from a public authority, (b) to ensure compliance with the applicable terms of use, including investigation of potential violations, (c) to detect fraud, security or technical issues, prevent, or otherwise address, or (d ) to extent required or permitted rights, property or safety of HelloFlex group, protect its users or the public against imminent harm.
  • If HelloFlex group becomes involved in a merger, acquisition or any form of sale of its entire assets or a part only, we will provide notice before personal information is transferred and it becomes subject to a different privacy policy.

We may share aggregated certain pieces of non-personal information with third parties. Such information does not identify your person. If you have any questions about the management or use of personal information, you can contact us at the address below.

Information security

We take appropriate security measures against unauthorized access or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to prevent unauthorized access to systems where we store personal data. Access to personal information is restricted to employees, contractors and agents of HelloFlex group, such information must be informed so that we can provide our services, develop or improve them only. These persons are sworn to secrecy and can get disciplinary action, including termination and criminal prosecution in the case they do not meet these obligations.

Data integrity

HelloFlex group processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any privacy notice for specific services. We review our data collection, storage and processing to ensure that we only collect personal information, store and process required to deliver our services or improve them. We take reasonable steps to ensure that the personal information we process is accurate, complete and current, but we depend on our users to update their personal information and correct it if necessary.

Accessing and updating personal information

When you use HelloFlex group services, we strive to provide you access to your personal information and to correct such information if it is inaccurate or delete on your request if the law or for legitimate business purposes no longer require to keep it. Before processing such requests, we ask the users to correct or remove identifying information themselves, and we may refuse to process requests that are repeated unreasonably frequently or systematically, require disproportionate technical effort, privacy that can endanger others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or access to which is not otherwise required. When we offer the opportunity to see and correct information, we provide this service free of charge, unless this would involve disproportionate effort. Some of our services have different procedures to access, correct or delete users personal information. The details of these procedures can be found in the specific privacy notices or FAQs for these services.


HelloFlex group regularly examines whether this Privacy Policy is complied. Questions or comments regarding this Privacy Policy or how HelloFlex group handles personal information, you can always submit by contacting us via or write to HelloFlex group, Julianalaan 1, 1213 AP, Hilversum, Netherlands. When we receive formal written complaints at this address, the policy of HelloFlex group is to contact the complaining user regarding his or her concerns. We will cooperate with the authorities concerned, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that is not between HelloFlex group and an individual.

Changes to this policy

Please note that this Privacy Policy may change from time to time. In addition, we do not constrain your rights under this Privacy Policy without your explicit consent, and we expect most possible changes will be minor. Nevertheless, we will post any changes on this page. If the changes are significant, we will publish it on a more prominent notice (including, for certain services, a notice of policy changes by e-mail). The version of this Privacy Policy will always be indicated at the top of the page by its effective date. Furthermore, we will save earlier versions of this Privacy Policy in an archive so that it can be consulted by you.